Organisation User Registration in SmartPLAY

The coming Corporate Games will be the first occasion where enrolment is arranged through the SmartPLAY system.  Interested organisations must register as SmartPLAY organisation users in advance.  Details are as follows:

1.Provide email address to Major Events Section of LCSD for activating the registration procedures
(Major Events Section email: asacg@lcsd.gov.hk)
  • Each Government Bureaux / Departments (Department), Public / Statutory Bodies (Body) and organisation can register one SmartPLAY organisation user account.
  • Each Department / Body / organisation must provide one email address for communication on the enrolment for the Corporate Games 2027 and activation of SmartPLAY organisation user account purpose.
  • The creation of an organisation user account is for enrolment in the Corporate Games 2027 only at this moment.
  • In future, registered Department / Body / organisation (exclude those registered by Business Registration Certificate) may use SmartPLAY organisation user account to submit applications to book LCSD facilities. According to the order of priority for organisations under the Booking Procedures For Use of Fee Charging Recreation and Sports Facilities (https://www.lcsd.gov.hk/en/facilities/facilitiesbooking/procedure/feeorganisation.html) or Guide To The Booking Procedure For Use of Public Swimming Pools (https://www.lcsd.gov.hk/en/facilities/facilitiesbooking/procedure/swimpoolorganisation.html) and based on the category of organisation’s registration certificate, LCSD will gradually open relevant booking functions by phase and will notify registered and eligible Department / Bodies / organisations via SmartPLAY website.
  • The “Organisation Chairman” should authorise one “Organisation Representative” and each representative may only register for one SmartPLAY organisation user account. If the authorised person has already registered earlier as a representative for other type of organisation, it is recommended that the “Organisation Chairman” should appoint another “Organisation Representative” to handle the relevant registration procedures.
2.Major Events Section of LCSD will send email to the organisation to confirm that the registration process can be initiated
The processing time is approximately 10 working days after “email address” is provided by interested Department / Bodies / organisations
3.Department / Body / organisation register the organisation user account at SmartPLAY website
  1. Complete organisation user registration on the SmartPLAY website:(https://www.smartplay.lcsd.gov.hk/common/organisation/detail);
  2. Please fill in the verified email address previously provided, and a verification code will be sent to that email address. Please enter the verification code to complete the entire of organisation user registration;
  3. Select the “Type of Organisation” (refer to LCSD’s facility booking procedures – Block Booking by Organisations: https://www.lcsd.gov.hk/en/facilities/facilitiesbooking/procedure.html) for reference of classification), and input organisation information, including the Chinese or English name, Type of Organisation, Type of Registration Certificate, and Certificate number (including all Chinese / English letters, numbers, and symbols);
  4. Input and upload the copy of valid authorised letter, certificate or other supporting documents, e.g. Certificate of Incorporation/ Certificate of Registration of a Society/ Certificate of Registration of a Trade Union/ Confirmation of Non-governmental organisations receiving subventions allocation from Social Welfare Department/ Confirmation of charitable organisations registered with the Inland Revenue Department, etc.;
    (The certificate type and uploaded certificate must strictly match the selected type of organisation. For example, if 'Bone fide association registered with Certificate of Incorporation' is selected under 'Type of Organisation', the organisation must select and upload a valid Certificate of Incorporation under 'Type of Registration/Certificate' and related fields. Otherwise, LCSD reserves the right to reject the application and require the organisation to resubmit the correct documents.)
    (Only applicable to Department / Bodies:
    (a) Government Bureaux / Departments:

    (b) Public / Statutory Bodies: )
  5. Fill in the information of Organisation Chairman (who responsible for managing the entire account, authorising “Organisation Representative” to handle user account registration, to authorize, manage and allocate all “sub‑accounts” for the use by designated officers from different units, divisions or sections within a Department or Body (only applicable to Department / Bodies), serving as the main contact person, authorising organisation representative to operate the account for booking LCSD leisure facilities, and enrolment in the Corporate Games, etc.);
  6. Fill in the information of Organisation Representative (who responsible for assisting in managing and operating the account, assisting in managing and coordinating the operation and access rights of all “sub‑accounts” (only applicable to Department / Bodies), serving as the main contact person, handling Corporate Games enrollment, and LCSD leisure facilities in the future) and upload their HKID copy;
  7. Fill in the contact information of organisation including correspondence address, telephone number, and email address (only applicable to Department / Bodies: The email address must be an official email (e.g. xxxx@lcsd.gov.hk)). Select “Major Events Section” as the submission office to process the application;
  8. Preview and confirm all the information provided to ensure accuracy; and
  9. Read and agree declaration before proceed.
    • Verification of the organisation user account will take approximately 15 working days. LCSD will notify the organisation via system email whether the application has been accepted
    • Each Department / Bodies will have 18 sub-accounts set up under its SmartPLAY prime account. The authorised representative of Department / Bodies can create sub-accounts for relevant staff according to operational needs (only applicable to Department / Bodies)
    • Quick guide for registration as a SmartPLAY Organisation User to participate in the “Corporate Games 2027”
      (Applicable to organisation registered by Certificate of Incorporation, Certificate of Registration of A Society, Charitable Organisation)
      (Applicable to organisation registered by Business Registration Certificate)
      (Applicable to Government Bureaux / Departments and Public / Statutory Bodies )
    • Tutorial video of organisation user registration (via SmartPLAY Website) (General):
      https://www.smartplay.lcsd.gov.hk/website/en/video/tutorial.html
      https://youtu.be/0jqAZH6AaGA
4.Enrolment of Corporate Games 2027
Enrolment for the Corporate Games 2027 will open by phases starting from 15 October 2026 (Thursday)

For technical issues in account registration, please call SmartPLAY hotline at 3954 5150.

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